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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges will be shown at check out. At 27Teas we simplify by charging a flat rate of $4.50 on all orders under $45. Unfortunately we don’t ship to anywhere outside the continental United States at this time.

Which payment methods are accepted in the Online Shop?

We accept Visa, Mastercard, American Express, Discover, JCB Diners Club, China Union Pay, credit and debit cards.

How long will delivery take?

For all delivery questions please review our shipping methods found in our general policies.

How secure is shopping on Is my data protected?

After many hours of research we have chosen Stripe Inc for our credit card service. Please review their security policy here

Does 27Teas regulate food safety of their teas?

27Teas LLC takes food safety seriously. This product is made in a residential kitchen licensed by the New Hampshire Department of Health and Human Services.